Gamers.geThe products listed on are subject to a warranty period of 1 week to 1 year. In the case of purchasing an item, the warranty period begins on the date of purchase. The date of purchase and the duration of the warranty service are indicated in the warranty card that the customer will receive with the purchased item.

Warranty conditions:

  • If you purchase an item and a defect is discovered during the warranty period, our store undertakes to repair or replace the item.
  1. The warranty obligation includes repair, replacement (if repair is not possible) and free service related to its installation/dismantling. It takes 1-10 working days to diagnose the equipment. If a damaged component was ordered abroad, the waiting period for repair will be 30 (thirty) calendar days.
  2. If the store does not have a similar brand and manufacturer item, the defective item will be replaced with a different brand item with similar features and value.
  3. If the store does not have another product of a similar model or the same features and price, the customer will be refunded the full amount paid.
  • Warranty service is provided at the store address indicated on the warranty card.
  • The warranty applies to damage to the equipment caused by a technical defect.
  • To receive warranty service, you must bring the warranty card with the defective item.
  • Testing of the item received under warranty and provision of warranty service must be completed within 10 business days.

Warranty service will not be provided if:

  • The product warranty period has expired.
  • No warranty card is provided.
  • The data in the warranty card has been deleted or altered.
  • The damage is caused by a malfunction in the electrical network (voltage changes greater or less than 220-230 volts), or by mechanical damage.
  • If the damage is physically caused, e.g. broken, cracked, dented, burned, melted and/or liquid damaged.
  • Software failure (Windows is infected, the system has been deleted or rebooted)
  • The manufacturer's recommendations regarding use have been violated (inadequate power supply, cooling, etc.)
  • If the number of dead pixels on the monitor is less than 3.
  • Sold goods are not returnable, in the event of a defect they are subject to warranty service!!!

In case of violation of warranty terms by the user, claims will not be considered!!!

The store does not reimburse transportation costs during warranty service (the consumer is responsible for transporting the item themselves.)

Delivery terms

Orders can be placed by phone or messenger: +995 599 088883.

  • Delivery is carried out throughout Georgia by postal service. The delivery cost is 10-20 GEL, depending on the recipient's city and the weight of the parcel. The exact cost will be specified when placing the order.
  • Delivery time: in Tbilisi — 1-2 working days, in the regions — 2-4 working days.
  • It is also possible to pick up the item on site for free, from the store address: 53b Ketevan Dedopli Ave., Tbilisi.
  • When receiving the shipment, we recommend that you check the condition of the packaging on site.

Return and exchange

Sold goods are not subject to return. In case of detection of a technical defect, warranty service is available - repair or exchange of the item in accordance with the warranty conditions described above.